Data Analytics

Our goal is to help you gain insights and better connect with your entire fan base and for this we have built sophisticated tools to focus not on simply analysing your data, but directly transforming key insight into meaningful results. 

Reporting & Analytics

The Fortress platform enables you to analyse and target your customers with a visual and real-time data dashboards showing key customer indices on loyalty, redemptions, spend, attendance, sponsors, social media and more.

 

While our reporting tool enables our clients to dynamically create reports and build queries on captured data, generated by the platform, as well as export them directly into various CRM and other BI tools.

The 360 customer view

Our platform enables you to zoom in onto every individual fan in order to get a full picture of their connection and interaction with the club. We generate actionable insights that can be dynamically and instantly actioned upon by anyone of your team in order to provide a uniquely personalised and rewarding experience for your fans.

Campaign Manager

The Fortress Campaign manager is a powerful and flexible tool that delivers targeted offers and promotions to unique populations or even individual members.

 

Create real time marketing campaigns and incentives to drive further fan activities and build revenues across all your online and offline customer touch points

Client Support

The Fortress GB support team and client management are here to make sure that all of our clients needs and wants are met with efficiency as standard.

 

Our highly experienced support professionals will monitor every event, down to each individual touch point and resolve and alert you to any issues before they affect your customers or operations.  

CONTACT US

Fortress GB - Head Office
South Block, Tavistock House
Tavistock Square
London
WC1H 9LG
Tel +44 (0) 20 7874 7595
Fax + 44 (0) 20 7874 7588
Email: info@fortressgb.com

SUPPORT

We focus on providing a continual support network, which is unique to each of our clients and enables us to make regular improvements to our system as well update and support each client in a personal a and individual manner.