Call Monitoring Functionality

All support partners are now able to take advantage of our new self-service call monitoring functionality. Use of this service will benefit partners and allow them to keep track of all existing support-related queries.  To access this service simply click on the link below and insert the username and password that have been provided to you.

Click below to login and access this service

 Key Features

View the Status and progression of existing open calls

Update and query the status of existing open calls

Search our extensive online knowledge base for answers to any support related questions

Contact Support

Email : support@fortressgb.com

Telephone: 0845 372 7797
Calls to this number are charged at local rates from anywhere in the UK.

Hours:
Monday to Friday: 9:00 - 17:30
Events: 3 hours prior to kick-off
(Out of these hours our support manager is contactable via mobile phone.)