Our Support Commitment

We are committed to providing our customers with thorough, responsive and effective support that is geared towards their individual needs.

Our Support Team

Our support representatives are highly skilled in both the hardware and software components of the system and are able to provide instant troubleshooting with the aid for Remote Assistance. We work very closely with our development team and constantly strive to effect improvements where they are required.

Our Support Channels

Email : support@fortressgb.com
For support queries that require a response within 24 hours, we encourage you to use our support email address. Emails to this address are monitored frequently by our support team and will receive a response within 24 hours of receipt.

Telephone: 0845 372 7797*
* Calls to this number are charged at local rates from anywhere in the UK.

Hours:
Monday to Friday: 9:00 - 17:30
Events: 3 hours prior to kick-off
(Out of these hours our support manager is contactable via mobile phone.)